Our planning and booking service is provided free of charge. We take the time to research and narrow down choices based on your preferences, which makes coordinating arrangements worry-free and mitigate the risk of leaving out crucial elements. We know all the questions to ask initially to simplify the process and we book everything correctly from the beginning. We are skilled at calculating travel times and logistics – how it will all fit together and allowing enough time so it’s not too stressful but not too long a wait either.
We have access to most of the product you can access through an online entity and we can match deals 99% of the time. We also have excellent relationships with suppliers which can lead to value-added savings like free breakfasts and free room upgrades.
We can coordinate all components of your trip into one booking and give you a full itinerary incorporating all the arrangements from departure to arrival back in your home town. We can also arrange Travel Insurance as part of the package.
You have 24/7 access to us if something goes wrong – we are there for you any time in an emergency. One call to us and we can adjust all facets of your entire trip if you have booked through us. We are real humans not “chat bots”. Getting through to an Online booking agency and getting assistance can be a nightmare.
You can simplify your payments – just one or two payments needed to cover your whole trip and we can usually reserve any land arrangements with only a small (or no) deposit and hold them until one month prior to departure (depending on the Suppliers’ terms and conditions).
We are a BONDED Travel Agency through TAANZ (Travel Agents’ Association of NZ) and our client funds are held separately and securely through their Bonding Scheme. Booking through us means you are protected by New Zealand Law. If you book through an Online booking agent based overseas, there is no guarantee you can get your money back, should something go wrong or you are unable to travel.